Privacy Policy

1. Introduction

P&G Consulting Group ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, job title)
• Account credentials and login information
• Payment and billing information
• Communication preferences

2.2 Automatically Collected Information

When you access our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To process transactions and send related information
• To communicate with you about our services, updates, and promotional offers
• To respond to your inquiries and provide customer support
• To improve our website and services
• To comply with legal obligations and enforce our terms

4. SMS/Text Messaging (A2P Compliance)

4.1 Consent and Opt-In

By providing your mobile phone number and opting in to receive text messages from P&G Consulting Group, you expressly consent to receive automated marketing and informational text messages (SMS/MMS) from us at the mobile number you provided. Consent is not a condition of purchase.

4.2 Message Frequency

Message frequency varies. You may receive up to 4 messages per month, depending on your engagement and preferences. We will not send more than the disclosed frequency without your additional consent.

4.3 Message and Data Rates

Message and data rates may apply. Standard messaging rates from your mobile carrier will apply to all SMS messages sent and received.

4.4 Opt-Out Instructions

You can opt out of receiving text messages at any time by texting STOP to any message you receive from us. After texting STOP, you will receive one final confirmation message. You may also contact us at info@pngconsulting.net to opt out.

4.5 Help Information

For help or more information, text HELP to any message you receive from us, or contact us at info@pngconsulting.net or (323) 870-2963.

4.6 Carrier Liability

Carriers are not liable for delayed or undelivered messages. We are not responsible for any delays or failures in message delivery caused by your mobile carrier.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processors, email service providers, SMS providers)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission to share your information

We do not sell your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of marketing communications (email or SMS)
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at info@pngconsulting.net.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information (we do not sell personal information).

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: